Frequently Asked Questions

On Reservation

In addition to the tourist tax required by the City of Venice, there is no additional cost

7/10 days before arrival you will receive a link (via email or whatsapp) with the online check-in procedure to record the documents of all people staying in the apartment, to be made in the days before arrival. You can also pay the tourist tax and sign the lease for the apartment. The registration of persons staying is now mandatory

About the apartment

Yes, of course. You will find prepared beds and a basket with towels for all guests

Of course. The apartments have fully equipped kitchens. Near the apartment you will find supermarkets and shops

Yes, of course. In Venice the tap water is very good

On the day of arrival

Public car parks are in Piazzale Roma and Tronchetto. In both cases, you can easily reach all our apartments by public transport (“vaporetto”)

In the “transport” section you will find all the necessary information according to the apartment chosen and the modes of arrival in Venice.
For all modes you will find information to reach the most convenient stop to reach the apartment. After completing the online check-in, we will send you a map with the most convenient pedestrian path to get to the apartment

About the life of the city

In the apartment you will find a notebook with all the required information, in several languages

In the notebook of the apartment, in several languages, you will find all the necessary information to understand the phenomenon and to know how to behave in case of high water